RRowley

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Viewing 15 posts - 31 through 45 (of 351 total)
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  • in reply to: Master2023 PDO Error when saving new invoice #2122
    RRowley
    Participant

    If you start with an empty database, the structure is created using the most current structure version and then installs essential data required to start using SI. The only reason to insert sample data is if you don’t want to use the database for live purposes; just testing it out.

    Once the essential data has been installed, you can begin using SI. Just create a biller, a customer and a product. The you can enter an invoice.

    This is the approach to take if you are starting from scratch. On the other hand, if you need to preserve your current version’s data, you follow the upgrade path through master_2019.2. This however appears to be having problems for you. That is why I suggested letting me try and convert your current data from your historic SI to the most current level.

    From what you say about your PHP version and such, you should be able to run the most current master_2023 version. However you want to proceed, let me know.

    in reply to: Master2023 PDO Error when saving new invoice #2120
    RRowley
    Participant

    Concerning latest message, SI with empty database. You need to let SI install essential data. Without it, you don’t have required information to use SI. After that step you can choose to install the test biller, customer, product info. Or you can enter these records for yourself with your data. In order to add an invoice, you must have a biller (you), a customer (the one the invoice is for) and at least one product to add to the invoice.

    Now, back to your original problem. The reason 2019.2 is a required upgrade, it because that was the last version that maintained the same database changes that were required to bring original SI versions up to the fearless359 SI version, as the development of fearless359 SI diverged from previous SI versions on the maintenance path (the projects were physically separated on GITHUB.

    Here is a possible way to move forward. I can make a PHP program that will simply apply the patches 2019.2 is trying to apply. However, trying to resolve any issues this program encounters becomes tricky by us having to communicate issues back and forth. If is easier if I had your data to convert. If you are up for that, I would need a full SQL extract of your starting database structure and your data. To protect your data, you can send it to me via email, in an encrypted, password protected zip file. The password could then be texted to my phone. If you are up for that, you can email it to me at admin@simpleinvoices.group. Include your email address along with the attached file and I will then send my cell number for the password to be texted to.

    in reply to: I need help with Smarty Error #2115
    RRowley
    Participant

    Are you still stuck here? What is your PHP version and what SI version are you trying to upgrade to?

    in reply to: Master2023 PDO Error when saving new invoice #2113
    RRowley
    Participant

    When you say you tried this loading sample data, does this mean you started with an empty database, letting SI load default configuration data and then letting SI install sample data? If this is the case, the issue if perplexing indeed.

    What version of SI are you trying to upgrade from? What version of PHP are you on?

    If error persists, zip the tmp/log/php.log file and attach it to your response.

    • This reply was modified 1 year, 2 months ago by RRowley.
    in reply to: I need help with Smarty Error #2112
    RRowley
    Participant

    Sorry for not getting back to you sooner. Are you still stuck with this error? If so, what happens if you start with an empty database. This should load default data. I know this isn’t what you want, but it tests the process without updating any information from your existing database to just see if the process works. If it does, the problem would then appear to be data related. If it doesn’t, it is more likely configuration related.

    Also, make sure the GD and INTL extensions are enabled for you PHP version. This is set in the php.ini file. To list what is enabled for your PHP version, use the phpinfo.php file in the simple invoices root directory. Edit this file and change the $secure = true; setting to false. Then run this file in your browser. After you are through using this file, change the setting back to true.

    in reply to: I need help with Smarty Error #2106
    RRowley
    Participant

    What version of PHP are you running on? My production level is 8.1 which is the minimum level required by the SI 2023 version.

    in reply to: I need help with Smarty Error #2103
    RRowley
    Participant

    The config.ini file is a template only. The custom.config.ini file is where values are actually taken from. They do not need to be the same. Each time you access SI, the keywords in your custom file are compared to those in the template. If there are keywords in the template that aren’t in the custom file, the keyword and default value is copied to the custom file. And keywords in the custom file that aren’t in the template are flagged by surrounding them with comments. This way, changes to SI config file values automatically propagate to the custom file without altering the values in the custom file.

    As to the error you are getting for the non-abstract method, attach the new php.log file (zipped of course). Hopefully it contains a better description of what is going on.

    in reply to: I need help with Smarty Error #2101
    RRowley
    Participant

    I suggest you delete the php log file and try again. I expect the same error but it is worthwhile proving it. This is the error I expect in your log file:

    [15-Dec-2024 22:39:55 Europe/London] SqlPatchManager::runSqlPatch() – PdoDb – query(): Execute error. See error_log.
    [15-Dec-2024 22:40:08 Europe/London] PdoDb – debugger(): ALTER TABLE si_cron_log ADD UNIQUE INDEX CronIdUnq (domain_id, cron_id, run_date);
    [15-Dec-2024 22:40:08 Europe/London] PdoDb – query(): Execute error.Array
    (
    [0] => 23000
    [1] => 1062
    [2] => Duplicate entry ‘1-37-2018-10-01’ for key ‘CronIdUnq’

    If this is the same as the new error in the php log file, then call me crazy, but I don’t think the database you are accessing with phpMyAdmin is the same that is same as the one being accessed by SI. You would then need to verify the DB name in the custom.config.ini file. I say this because as you see in the Duplicate entry error message, it shows a record found with run_date, cron_id and domain_id message with as value of 1-37-2018, 10 and 01 respectively.

    in reply to: I need help with Smarty Error #2097
    RRowley
    Participant

    Ok. Your issue is that the si_cron_log table contains records with the “domain_id”, “cron_id” and “run_date” that are duplicates. You need to use your myPhpAdmin program to find the duplicates and correct them. The easiest correction is to delete the duplicate records. If these records are needed, record to dup info record values and after the conversion, add the record back via the Recurrence option in SI.

    in reply to: I need help with Smarty Error #2094
    RRowley
    Participant

    Try zipping the file then upload.

    in reply to: I need help with Smarty Error #2092
    RRowley
    Participant

    My mistake. The php.log file should contain the error and more info.

    in reply to: I need help with Smarty Error #2090
    RRowley
    Participant

    Please attach your tmp/log/si.log file.

    in reply to: Negative numbers (discounts) #2084
    RRowley
    Participant

    Refer to the Extensions topic on left menu. This should explain how to make changes to your local copy of code in such a way that future updates don’t load over them.

    in reply to: Negative numbers (discounts) #2081
    RRowley
    Participant

    The field validation routine obviously doesn’t allow you to type in a negative value. You can create a product for the credit with a negative amount. This will set the field to the negative value when you select that product. This works for fixed value credits but not so much for credits that are arbitrary, set based on the particular situation.

    For example, I have a product, “Labor”, that is $30.00 per hour and one for “Labor (Credit)” for -$30.00 per hour. This works for me because my labor cost is fixed and hence a credit is similarly fixed.

    Let me know if this work around addresses your need not just for this circumstance but on going for future situations.

    in reply to: Installation Issue #2073
    RRowley
    Participant

    I am at a loss as to why you would have an issue with a library file function that is used pervasively throughout this application. At this point, I would recommend you try reinstalling the SI application. First, following the Version Update Process on the left menu. This makes sure that everything is reinstalled. If that does not work, you might try installing a clean version of SI. This is in the Installation link on the left. Do this letting that application install the new database – you set up an empty database and SI loads the structure and required files. If this works and you can run the application, the issue likely lies in a difference in your database and its data structures. If this is the case, you should export a copy of your existing database structure, no data just structure, and the structure of the newly installed database that is working. I’ve had to do this in the past for other reasons and found that over time and updates, database field definitions have been changed but not reflected in my database. This shouldn’t happen, but it did. So the resolution was to manually alter the real database to match the structure of the test database. Once this is done, point the SI application to your live database and see if the issue is resolved.

    • This reply was modified 1 year, 5 months ago by RRowley.
    • This reply was modified 1 year, 5 months ago by RRowley.
    • This reply was modified 1 year, 5 months ago by RRowley.
Viewing 15 posts - 31 through 45 (of 351 total)