atd80d

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  • in reply to: Invoices not appearing in grid #1796
    atd80d
    Participant

    Sorry – I cleared the error by writing off the small balance owing on that invoice. Hence the problem has gone away.
    One thing I have noticed in the past with the 2011 version is I had a problem with small rounding errors when filling in the invoice amount in the amount paid rather than just accepting the pre-populated field and processing the payment (on invoices paid in full). It was a if the prepopulated field had some hidden decimals that were taken care of with a full payment.

    So on this with the problematic invoice I entered the part payment and a similar problem occurred.

    in reply to: Invoices not appearing in grid #1792
    atd80d
    Participant

    Looking back at all the saved versions the localPrecision in config/custom.config.ini (and config/custom.config.php) has always been set to 2.

    localLocale = en_UK
    localCurrencyCode = GBP
    localPrecision = 2

    I tried opening the invoice and saving it and those decimals are still there. Bit of a strange one this! I guess part payment of invoices is a bit of an unusual situation…

    • This reply was modified 2 years, 4 months ago by atd80d.
    in reply to: Invoices not appearing in grid #1788
    atd80d
    Participant

    Bit more info… In the data field the amount owing is stored to 6 decimal places, so non-zero decimals after that are spurious i.e. the 3 [20.450000000000003]

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    in reply to: Invoices not appearing in grid #1786
    atd80d
    Participant

    Thanks again for your support with this.

    Table now fills with all invoices.

    It looks like there is a rounding error from a part payment of an invoice resulting in an balance and causing an overflow of decimal places?

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    in reply to: Invoices not appearing in grid #1782
    atd80d
    Participant

    Thank you for your help with this.

    (1) Language Settings
    I have checked language settings on both system defaults and the default invoice and these look correct.

    (2) intl and “gdt” extensions.
    I can see an intl extension, but not a gdt – perhaps this was a typo?

    ——————-
    intl
    Internationalization support enabled
    ICU version 63.1
    ICU Data version 63.1
    ICU Unicode version 11.0
    ——————–
    gd
    GD Support enabled
    GD headers Version 2.2.5
    GD library Version 2.2.5
    ———————

    (3) Setting the following:
    ; Production site configuration data
    [production]
    debugLevel = All
    debugErrorReporting = E_ERROR

    Doesn’t add anything to tmp/log/si.log

    Are there any other things I should check.

    p.s. I should point out the reporting is working, e.g. total sales and Debtors by amount owed etc. So the database entries for the existing invoices seem to be being accessed correctly.

    Only the Invoices summary grid in “Filter: All” shows “Loading…” and no entries.

    With the list set to “Show All Entries” I get:
    Showing 0 to 0 of 0 entries

    With the list set to All

    The Due category does show an entry.
    Please see set of screenshots attached which might help.

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