Taxes not getting saved in tables

[bhullar89]

First of all thank you all for you support on the community.

Can someone help in below issue

In Si defulats “Number Of Taxes Per Line Item = 2 ”

Tax is not showing in the “?module=invoices&view=quick_view&id=3” (PFA) and not in the pdf export as well.

When i checked the database
The tax is not getting saved in the “si_invoice_item_tax” table.

Also i can see no error in the error log file.

Please support what could be the issue?

Attachments:

1. 

   siISsue.jpg
   

[RRowley]

I’m assuming that you have two tax boxes appear on the new/edit invoices screen and that you have a tax such as GST selected when you save it.

Also that you are running the most current version of SI master 2020 loaded. You should see “Version: 2020.3.13 — 20211104” in the About box. I ask specifically about this as I fixed this issue (not sure how long ago) where this was happening. So make sure your version is current.

[bhullar89]

I’m assuming that you have two tax boxes appear on the new/edit invoices screen and that you have a tax such as GST selected when you save it.
>> YES

In my config file this is the info
version.name = 2019.2.32
version.update_date = 20210526

[bhullar89]

PFA version from about page

Attachments:

1. 

   about_SI.jpg
   

[RRowley]

Any reason you can’t update to the master_2020 version? Check out the “Version Update Process” topic on the left side menu.

[bhullar89]

My server was not updated to 7.4 php.

Anyhow now i have updated to php 7.4 and started using master_2020 .

Thanks you always for your support

[Author]

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