Owing showing zero balances, and cannot process payment

[runderwo]

After upgrading an old SI installation to master_2019, I am having almost the same problem as in the locked “Owing calculation showing zero balances in error” thread. In my case, I am using preference_id 2 (no payment details invoice), and I attempted to apply the same fix, but owing is still zero for all invoices.

Additionally, I cannot process a payment – the dropdown for invoice ID is empty (no entries) and it’s a required input to the form.

[runderwo]

I’ve been unable to figure this one out. Has anyone solved it?

[RRowley]

First request is that you update to master_2019.2. It has the most current fixes. From there we see what problem exists and work to resolve it.

[Author]

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