I need help with Smarty Error

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  • December 17, 2024 at 2:19 pm #2088
    marvelbusiness
    Participant

    need some help. I am trying to upgrade to simple invoices 2019_2 and I get this error:

    Fatal error: Uncaught –> Smarty: Unable to load template ‘file:../custom/hooks.tpl’ in ‘file:templates/default/header.tpl’ <– thrown in
    …public_html/invoice/library/smarty/libs/sysplugins/smarty_internal_template.php on line 195

    The hook file exists in the said folder ..custom/hooks.tpl..How do I get past this error please?

    https://gofund.me/3d1318f9

    December 20, 2024 at 12:18 pm #2090
    RRowley
    Participant

    Please attach your tmp/log/si.log file.

    December 20, 2024 at 3:28 pm #2091
    marvelbusiness
    Participant

    The file is empty. See attached.

    December 20, 2024 at 7:24 pm #2092
    RRowley
    Participant

    My mistake. The php.log file should contain the error and more info.

    December 21, 2024 at 9:07 am #2093
    marvelbusiness
    Participant

    Please see attached

    December 21, 2024 at 10:40 am #2094
    RRowley
    Participant

    Try zipping the file then upload.

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