Taxes not getting saved in tables

Tagged: tax

This topic has 5 replies, 2 voices, and was last updated 2 years, 9 months ago by bhullar89.

Viewing 6 posts - 1 through 6 (of 6 total)

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February 6, 2022 at 5:57 am #1643
bhullar89
Participant
First of all thank you all for you support on the community.

Can someone help in below issue

In Si defulats “Number Of Taxes Per Line Item = 2 ”

Tax is not showing in the “?module=invoices&view=quick_view&id=3” (PFA) and not in the pdf export as well.

When i checked the database
The tax is not getting saved in the “si_invoice_item_tax” table.

Also i can see no error in the error log file.

Please support what could be the issue?
Attachments:
1. siISsue.jpg
February 6, 2022 at 7:03 am #1645

RRowley
Participant

I’m assuming that you have two tax boxes appear on the new/edit invoices screen and that you have a tax such as GST selected when you save it.

Also that you are running the most current version of SI master 2020 loaded. You should see “Version: 2020.3.13 — 20211104” in the About box. I ask specifically about this as I fixed this issue (not sure how long ago) where this was happening. So make sure your version is current.

February 6, 2022 at 7:27 am #1646

bhullar89
Participant

I’m assuming that you have two tax boxes appear on the new/edit invoices screen and that you have a tax such as GST selected when you save it.
>> YES

In my config file this is the info
version.name = 2019.2.32
version.update_date = 20210526

February 6, 2022 at 7:34 am #1647
bhullar89
Participant
PFA version from about page
Attachments:
1. about_SI.jpg
February 6, 2022 at 10:23 pm #1649

RRowley
Participant

Any reason you can’t update to the master_2020 version? Check out the “Version Update Process” topic on the left side menu.

February 7, 2022 at 12:17 am #1650

bhullar89
Participant

My server was not updated to 7.4 php.

Anyhow now i have updated to php 7.4 and started using master_2020 .

Thanks you always for your support
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