I am at a loss as to why you would have an issue with a library file function that is used pervasively throughout this application. At this point, I would recommend you try reinstalling the SI application. First, following the Version Update Process on the left menu. This makes sure that everything is reinstalled. If that does not work, you might try installing a clean version of SI. This is in the Installation link on the left. Do this letting that application install the new database – you set up an empty database and SI loads the structure and required files. If this works and you can run the application, the issue likely lies in a difference in your database and its data structures. If this is the case, you should export a copy of your existing database structure, no data just structure, and the structure of the newly installed database that is working. I’ve had to do this in the past for other reasons and found that over time and updates, database field definitions have been changed but not reflected in my database. This shouldn’t happen, but it did. So the resolution was to manually alter the real database to match the structure of the test database. Once this is done, point the SI application to your live database and see if the issue is resolved.
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