PDF invoice not generating

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  • November 21, 2021 at 2:23 am #1622
    nayakweb
    Participant

    Hi. I have Installed simple invoices master 2020 at nayakcnc.com/billing. PHP set to Version 7.4. When I Click on Export to PDF, the Invoice does not get generated. There is only a blank space in the browser. GD is enabled and memory is 256M in PHP.INI. Someone please help me to resolve this

    November 22, 2021 at 7:52 am #1624
    RRowley
    Participant

    Is there anything in the php.log file? Also, if you set the “loggerLevel” in the the config/custom_config.ini file to DEBUG and run the pdf generation again. Look in the si.log file (same directory as the php.log file). Search for ‘Pdf::generate() – pdfname’ and scroll down from there. You should see the actual pdf file generated as an html page. Scroll further down to the end of the html output and see where the PDF generation goes from there. You can zip the pdf part of the si.log file and attach it to a response to this message.

    NOTE, be careful that you alter any passwords and personal information in this file before you copy to attach it here. The log contains security information and it is your responsibility to obscure it.

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